JCOM LLC: Who we are and what we do!

JCOM, LLC is a privately owned company with offices in Pennsylvania and Florida. Our team includes U.S. Army Signal Corp veterans with decades of experience in the private sector primarily as members of business I.T. departments. This unique combination of backgrounds gives us a special understanding of mission and how of how the I.T. function relates to business goals and objectives.

Our customers vary from small single locations to, multi-location regional and national companies in a variety of industries including retail, distribution, non-profit, manufacturing, financial and healthcare. Projects include the engineering, design, project management and installation of the equipment and services that meet all customer requirements and specifications.

The following are the key areas that JCOM, LLC will manage, implement, facilitate, and verify:

   - Installations of Avaya and Nortel Key and Mitel
   - Billing Audits including cost savings recommendations
   - Interface with carriers, network equipment providers
   - Project Management: single-point-of-contact
   - Engineering and Project Management of the associated structured cabling
   - Comprehensive system testing
   - Customer training on the newly installed equipment and features
   - Post installation service (e.g. warranty, repair, moves, adds, changes, etc.)
   - 24/7 Customer support